Privacy Policy
Last updated: 15 March 2024 — Revision 02
1. About This Document
Ralok is an independent wellness resource focused on everyday nutrition and active lifestyle practices for men. The content is not affiliated with any governmental or institutional body. This privacy policy describes how Ralok collects, uses, stores, and protects personal data submitted through this website.
By using this website, you acknowledge the data practices described in this policy. If you disagree with any part of this policy, please discontinue use of the site and contact us at [email protected] with any questions.
2. Data We Collect
Ralok collects two categories of data when you use this website:
When you submit the contact form on this site, we collect: your name, email address, and the content of your message. If you select a subject category, that choice is also recorded. No payment details, identity documents, or sensitive personal data are collected through the contact form.
When you visit this website, certain technical data is collected automatically through server logs and analytics tools. This includes: your IP address (anonymised after 24 hours), browser type, operating system, referring URL, pages visited, and session duration. This data is used solely for site performance monitoring and editorial analytics.
3. How We Use Your Data
Data collected by Ralok is used for the following purposes only:
- —Responding to enquiries submitted through the contact form
- —Monitoring and improving site performance and content structure
- —Understanding readership patterns for editorial planning purposes
- —Complying with applicable legal obligations under Indonesian data handling law
Ralok does not use personal data for automated decision-making, profiling, or targeted advertising. Contact form data is not shared with third parties for marketing purposes.
4. Cookies and Tracking Technologies
This site uses cookies to support essential functionality, analytics, and preferences. Cookie categories and individual choices are managed through the cookie consent banner displayed on your first visit. Full details of each cookie category are documented in the Cookie Policy.
You can withdraw or change your cookie preferences at any time by clicking "Cookie Settings" in the site footer. Withdrawing consent for non-essential cookies does not affect your ability to use the site.
5. Data Storage and Retention
Contact form submissions are retained for a maximum of 24 months from the date of submission, after which they are permanently deleted. Anonymised analytics data may be retained for up to 36 months for longitudinal site-performance review.
All data is stored on servers located in the Asia-Pacific region. Data transfers outside Indonesia, where they occur for analytics or operational purposes, are subject to standard contractual safeguards consistent with applicable data protection frameworks.
6. Third-Party Services
Ralok uses a limited set of third-party services to deliver and operate this website. These include:
- —Google Analytics (anonymised traffic analytics — configurable via cookie settings)
- —Google Maps (location embed on the contact page — no personal data shared)
- —Google Fonts (typography delivery — no personal data associated)
- —CDN-hosted JavaScript libraries (functional delivery — no data collection)
Each third-party service operates under its own privacy policy. Ralok is not responsible for the data practices of these external providers.
7. Your Rights
You have the following rights regarding personal data held by Ralok:
- —Right of access: request a copy of data we hold about you
- —Right of correction: request correction of inaccurate personal data
- —Right of deletion: request that we delete personal data we hold about you
- —Right to object to processing: object to specific uses of your data
- —Right to withdraw consent: withdraw consent for cookie-based data collection at any time
To exercise any of these rights, submit a request to [email protected]. Requests are handled within 30 calendar days.
8. Children's Privacy
This website is intended for adults aged 18 and over. Ralok does not knowingly collect personal data from individuals under 18 years of age. If you believe a minor has submitted data through this site, please contact us at [email protected] and we will delete the relevant data promptly.
9. Changes to This Policy
Ralok reviews this privacy policy periodically and reserves the right to update it. Material changes will be communicated via a notice on the homepage or by email where a contact address is held. The revision date at the top of this page reflects the most recent update. Continued use of the site after an update constitutes acceptance of the revised policy.
10. Contact for Privacy Matters
For all privacy-related enquiries, corrections, or data requests, contact the Ralok editorial team: